Exclusive Services | Brunello Cucinelli
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Step into the Hotel of Dreams, the Gift Guide to find the perfect present

Place your order by December 17 to receive it by December 24

Discover our special gift packaging, created for the holiday season

Free returns extended until January 19

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Enjoy a personalized experience and discover all the exclusive services.

Exclusive Services

A personalized experience tailored to your needs.

From Solomeo to your home, our Exclusive Services are designed to always be there for you. Experience Brunello Cucinelli online.

Boutique Appointment

Our Style Advisors are there to welcome you at the closest Boutique. Choose the day and time to book a private appointment and immerse yourself in the world of Brunello Cucinelli.

Personalized Assistance

We are always by your side. Our Customer Service is at your disposal to provide you with personalized assistance for your inquiries and needs, at all times.

Find in Boutique

Have you found the item you were looking for but would like to see it live? By selecting the desired item, you can check its availability in your favorite Brunello Cucinelli Boutiques.

Boutique Pick-up and Return

You can choose to conveniently receive your orders directly at the Brunello Cucinelli Boutique closest to you. In addition, you can return items at one of our selected stores for free. For fragrance returns, we invite you to consult the Frequently Asked Questions section.

Vicuña

Be inspired by the refined qualities of the “fiber of the gods”. Make an appointment at one of our Boutiques and discover the exclusive selection of Brunello Cucinelli vicuña garments.

Sartoria Solomeo

Created together with our experts, this service is designed to help you find the ideal sartorial piece based on your unique personality. Book a private appointment and enjoy the Sartoria Solomeo experience.

Request Item

Have you found an item you like but it is currently unavailable? Select the size you are looking for and we will contact you as soon as it is available again for purchase.

Free Shipping and Returns

We are happy to offer you free shipping and returns on all your purchases. Your order will generally be shipped within 1-2 business days. If you wish to return or exchange merchandise, you have 30 days from the date of delivery. For fragrance returns, we invite you to consult the Frequently Asked Questions section.

Exclusive Packaging & Gift Note

We will ship your order in exclusive Online Boutique packaging. The packaging is created to be kept and reused. If you choose the Gift option, you can add a note that will be handwritten for you.

The Art of Repairing

We offer a free repair service for your Brunello Cucinelli products. Our technicians and experts are available to take care of your garments, which will be examined directly in the Solomeo ateliers.

Casa Cucinelli

In line with the stimuli provided by some of the world’s most important cities, the special spaces of Casa Cucinelli wish to express an experience of hospitality, as it is conceived in Solomeo.

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