Exclusive Services

We are always by your side. Our Customer Service is at your disposal to provide you with personalized assistance for your inquiries and needs, at all times.

Have you found the item you were looking for but would like to see it live? By selecting the desired item, you can check its availability in your favorite Brunello Cucinelli Boutiques.

You can choose to conveniently receive your orders directly at the Brunello Cucinelli Boutique closest to you. In addition, you can return items at one of our selected stores for free. For fragrance returns, we invite you to consult the Frequently Asked Questions section.

Be inspired by the refined qualities of the “fiber of the gods”. Make an appointment at one of our Boutiques and discover the exclusive selection of Brunello Cucinelli vicuña garments.

Created together with our experts, this service is designed to help you find the ideal sartorial piece based on your unique personality. Book a private appointment and enjoy the Sartoria Solomeo experience.

Have you found an item you like but it is currently unavailable? Select the size you are looking for and we will contact you as soon as it is available again for purchase.

We are happy to offer you free shipping and returns on all your purchases. Your order will generally be shipped within 1-2 business days. If you wish to return or exchange merchandise, you have 30 days from the date of delivery. For fragrance returns, we invite you to consult the Frequently Asked Questions section.

We will ship your order in exclusive Online Boutique packaging. The packaging is created to be kept and reused. If you choose the Gift option, you can add a note that will be handwritten for you.

We offer a free repair service for your Brunello Cucinelli products. Our technicians and experts are available to take care of your garments, which will be examined directly in the Solomeo ateliers.